Privacy Policy
1. What information we collect
a) Copy of your passport/driving licence
b) Your National Insurance number which is required for any purchase transaction
c) Evidence of your proof of address including council tax bills, utility bills, credit cardand bank statements all of which must be three months old or less at the date of production
d) Bank statements which are three months old or less showing the monies which arebeing utilised by you towards any purchase transactions
e) Details of any existing mortgages you have including mortgage account numberstogether with mortgage instructions for any new mortgage you are having for anypurchase or other property transaction
f) Any matrimonial consent orders in divorce or other Court proceedings which arerequired to be utilised in connection with property transactions arising out of anydivorce/separation proceedings
g) Where there is any element of gift being made we collect in a copy of thepassport/driving licence and proof of address for the person making the gift to you (and by your acceptance of this privacy policy you are giving consent on behalf of those persons)
h) Evidence of source of funds for any purchase or similar transaction, ie documents showing how the funds were accumulated such completion statements from the sale of any property/premium bonds or other investment certificates which investments are cashed in and similar documentation.
2. How we use your personal data
a) This is kept our files which after completion are put into storage for up to fifteen years
b) This information is collated for money laundering purposes and risk management inaccordance with our regulator’s requirements
c) The information can be seen on our files in the event of any inspection by inspectorsfrom our regulators or any file inspection by lending institutions (which are very rare)
d) We do not utilise your information (or that of any person making any gift to youwhose ID we take up) for any marketing purposes
e) The persons with access to this information that you have provided are all members ofstaff of this practice and this information is taken up purely for the purpose of your transaction.
3. We may disclose information in the following circumstances
a) If required by law
b) To establish, exercise or defend our legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk)
c) To any person who we may reasonably believe may apply to a Court or other competent authority for disclosure of that personal information where in our reasonable opinion, such Court or authority would be reasonably likely to order disclosure of that personal information except as provided by this privacy policy we will not provide your information to third parties
d) We do not utilise Facebook, Twitter, Linkedin or any other social media.
4. How we protect your information
a) Your information is retained on the files relevant to your transaction and we take reasonable steps and organisational precautions to prevent the loss, misuse or alteration of your personal information
b) Your files are placed into storage (for compliance purposes with our regulators) after your transaction is concluded and any copy deeds we hold for you are retained at our offices
c) We cannot guarantee security of any data sent over the internet and would suggest bank details, mortgage account information and other sensitive information is not provided to us via this method.
5. Policy Amendments
We may update this privacy policy from time to time. This information is issued with our client care letter at the time of the outset of the transaction and your signature of that client care letter is your agreement to our privacy policy as set out herein.
6. Your rights
We want to ensure your personal information is up to date and accurate. If any of the information provided changes during the transaction, please let us know. After your transaction is finished and your files are placed into storage, your information will not be updated.
7. Third party websites
Our website is not linked to others and we are not responsible for privacy policies or practices of any third party websites.
8. Data control
Our responsible person is Alpesh Patel.
Any complaints regarding use of the information you have provided must be reported to him and this will be investigated.
This policy was reviewed in January 2023
Our data protection registration number is ZA133812